Privacy Policy

Overview

Ocean Wolf Media operates websites and software products including DogWalkr, PetDrivr, and future products. This policy explains how we collect, use, share, and protect information from visitors, product users, trial users, customers, and people who contact support.

Information We Collect

We may collect information you provide directly, information generated while using our sites or products, and information from trusted service providers.

• Contact details such as name, email address, phone number, business name, and support messages.
• Account and product information such as login details, profile settings, booking requests, client records, preferences, and subscription status.
• Payment and billing information processed by Stripe. We do not store full card numbers on our servers.
• Usage data such as pages viewed, device type, browser, referral source, approximate location, events, and interactions with ads or emails.
• Cookies, pixels, and similar technologies used for analytics, security, product improvement, and advertising measurement.

How We Use Information

We use information to operate our websites and products, provide support, process subscriptions, improve features, understand marketing performance, prevent abuse, comply with law, and communicate with users about accounts, trials, billing, product updates, and support issues.

Analytics And Advertising

We may use analytics and advertising tools from providers such as Google, Meta, Stripe, Vercel, Supabase, Resend, and similar vendors. These tools may use cookies, pixels, or event data to measure traffic, conversions, ad performance, and product usage. We may use Google Ads and Meta advertising features, including conversion tracking, remarketing, and custom audiences where permitted.

You can manage ad personalization through your browser settings, device settings, Google Ad Settings, Meta Ad Preferences, and other industry opt-out tools. Some browsers send Global Privacy Control signals; where required by law, we treat those signals as an opt-out from applicable sale or sharing activity.

How We Share Information

We share information with service providers who help us run the business, including hosting, authentication, databases, payments, email delivery, analytics, advertising, customer support, and security vendors. We may also share information if required by law, to protect rights and safety, in connection with a business transfer, or with your direction or consent.

Data Retention And Security

We retain information for as long as needed to provide services, meet legal and accounting obligations, resolve disputes, prevent abuse, and maintain business records. We use reasonable technical and organizational safeguards, but no internet service can be guaranteed to be completely secure.

Your Choices

You may request access, correction, deletion, or export of your personal information where applicable. You may also unsubscribe from marketing emails using the link in those emails. Account, billing, and transactional emails may still be sent when needed to provide the service.

Contact

For privacy requests or questions, contact support@oceanwolfmedia.com.